Auto Repair Software For All Your Needsautorampa
AutoRamp provides premium auto repair software shop for professional auto shops. We started with technical information about car repairs over 100 years ago and have expanded to offer complete solutions to help you manage your car or truck repair shop efficiently and profitably. From repair information to store management software and marketing services, we bring you industry-leading packages designed for independent auto repair and commercial truck repair businesses
How to generate 5-star reviews for your car shop
Let’s start with the data.
63% of consumers say they are likely to check reviews on Google before visiting a business
45% of consumers are likely to check reviews on Yelp before visiting a business
If your auto store doesn’t have at least a dozen 5-star reviews on both Yelp and Google, then:
You’re not asking for customer feedback and reviews like you should.
You are missing out on things that should come through your door.
You may not be using all the available marketing tools to grow your business.
But the truth is, if you find yourself in one of these camps, you can change your business in just three steps.
Step 1: Claim your ‘Google Business Profile’ and ‘Yelp Business Page’
If you haven’t already registered your business on Google and Yelp, do it now. Otherwise, you won’t be able to manage your business information or even respond to the customer reviews you’re about to receive.
Follow these simple instructions to claim your Google My Business profile
To claim your Yelp Business Page
Step 2: Create message templates to request reviews from your customers
Now it’s time to create a business process that your store can follow to build a well-known 5-star business. One of the best ways to do this is to ask your satisfied customers to write a review. I advise you to write two messages.
Message 1: Thank your customer for their business and ask for their feedback
Example: [First name], thank you for your business. We hope we have exceeded your expectations. But just to be sure, we appreciate your feedback. How would you rate your experience with [Company Name] on a scale of 1-5, with 5 being “exceeded expectations”?
(Creating an initial message asking your customer for feedback will help you resolve any issues encountered during your customer’s visit; not only to improve your business but also to let your customers know that you need more care about a store.)
Message 2: Ask them for a review and a link to your Google Business profile or Yelp page
Example: Thank you for your feedback. We are glad you are satisfied with your experience. Let others know how you feel by writing us a review on Google or Yelp.
With AutoRamp, getting customer reviews is easier than you think. As your customers respond, it’s up to you to address their feedback (both positive and negative) and post a link asking them to leave you a Google or Yelp review.
By making this part of your daily routine, you will start to notice an increase in your positive reviews. And with up to 63% of consumers checking reviews before bringing their car to you, you’ll see your calendar filling up and your sales increasing!
That’s assuming, of course, that you’re doing high-quality work… but then again, we know you already do 😉 Schedule a demo today to learn more about AutoRamp